WEBINAR | Implementing a Food Safety Culture Improvement Intervention

By Food Focus on 02 September 2020

Join us for two days of practical training on how to assess and approach a food safety culture improvement programme.


16 and 17 September 2020


09h00 to 15h00 daily


In the comfort of your own home


  • Professor Ryk Lues - CUT, Free State
  • Linda Jackson - Director, Food Focus

Join leading South African experts to learn how to assess your current food safety culture and to plan and manage an improvement intervention. You will also gain access to our maturity assessment tool for your company.

2020 has thrown many curved balls our way and highlighted opportunities for improvement. One of these areas is our organisational culture. This crisis also provides the springboard to a new normal – one where we focus on building a culture of food safety rather than just a set of policies and procedures which does not deliver when we really need it to.

Food Safety Culture can be defined as “The food safety attitudes, values and beliefs shared by a group of people.” An organization's food safety culture reflects “how we do things around here in relation to consistently ensuring we make safe food.”

Food safety management standards and even legislation is requiring assessment of food safety culture and improvement initiatives if weaknesses are detected.

We will assist you with an online culture climate survey and provide you with a report for suggested improvements. We can also provide a customised support programme.

Who Should Attend?

  • Owners of food companies
  • Quality managers
  • Auditors
  • Evironmental Health Practitioners
  • Regulators
  • The person in charge of a food facility
  • Food safety managers

Topics to be Covered

  • What is culture?
  • Why is culture important?
  • The development of culture as a significant factor in success in food safety
  • What defines culture?
  • How is culture assessed?
  • How is culture changed?
  • Understanding behavioural science – the basics – people what makes them tick
  • How will we change? – My role in change management
  • Barriers to change and how to deal with these
  • How do we communicate up and down? How should we communicate?
  • How am I managing my people?

"A strong and positive food safety culture is not a nice-to-have, it is essential in protecting a food company from risks."

Course Objectives

  • To introduce the concepts of organisational culture and the role of leadership - as middle management in supporting and reinforcing the “tone from the top”
  • To introduce the concept of organisational culture assessment
  • To introduce our approach to assessing a food safety culture
  • How to prepare a company for an assessment
  • The interpretation of the results
  • To discuss the change management process

Find out more...